|Terms and Conditions|
TERMS AND CONDITIONS
Prerequisites for purchase
It is mandatory to have an account to consult our prices of products and make purchases on the site. The creation of a customer account also makes it possible to follow the orders in progress and to refrain from filling again the address of invoicing and delivery during the next orders.
The prices indicated are expressed without taxes, they do not take into account the expenses of delivery (in addition). The VAT applied is that in force on the billing day, ie 21%.
We reserve the right to refuse your order and refund any payments already made in the following cases:
Product unavailable, bank details incorrect, gross error on the price indicated, you are not up to date with your payments, payment of the order not received.
Postage and packing
We choose the mode of transport best suited to the products to be delivered. Your orders are delivered by package or pallet and the amount of postage and packing are calculated according to the order you have made.
For available items, the average delivery time is 3-4 business days. You may cancel any item that has not been delivered to you within 30 days of placing the order, in which case we will refund the payment already made for the items.
The materials and items delivered are guaranteed up to the level of guarantee granted by the supplier or the manufacturer. Our only commitment is to replace or repair products that we will recognize as defective. Any degradation or defect resulting from natural wear and tear, improper assembly or maintenance, or unintended use or modification will void the warranty.
Within 14 days of receipt of the goods at the delivery address, the buyer has the right to cancel the purchase contract without any reason. To this end, the buyer must register via his personal account on the MSY Invest website within seven business days of receipt of the package at the delivery address. The direct costs related to the return of the goods are the responsibility of the buyer. If the buyer quickly uses his right of withdrawal, he is entitled to a refund of the amount paid by him to MSY Invest, which refund will occur in all cases within 30 days of cancellation or termination. Possible return costs will be deducted from the price to be refunded. Art. 46 The Market Practices Act respects all the following considerations: "The consumer has the right to inform the seller that he renounces the purchase without penalty and for no reason, within 14 days of the day of the sale. delivery of the product or conclusion of the service contract. "
The provisions of the preceding paragraph do not apply to: a) items whose price depends on fluctuations in the financial market, over which MSY Invest has no influence; b) items which: 1) have been drawn up in accordance with the specifications of the buyer, 2) are clearly personal in nature, 3) can not be returned due to their nature, 4) can quickly deteriorate or expire c) audio and video recordings and software, if the buyer has broken the seal d) subscriptions to newspapers and magazines e) personalized products.
The provisions of clause 6.1 also do not apply in the case of services:
During this period, the buyer will carefully treat the product and packaging. It will only unpack the product to the extent of its use and to the extent necessary to evaluate whether it wishes to retain the product. If he uses the right of cancellation, he must return the product with all accessories and, as far as possible, in its original condition and packaging to MSY Invest. The cost of the return will be borne by the consumer - purchaser in accordance with the European directive 2011/83 / EU. The consumer - buyer suffers the risk of damage and / or loss in return due to his right of withdrawal.
Purchases made by persons / entities / traders who are not covered by the law of 6 April 2010 are not covered by the provisions of article 5.1 to 5.4. For this category of sellers, the law applies (Article 10).
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